Refund policy

Cosy Club Sofas want you to be completely satisfied with your purchase. 

If for any reason you need to return your sofa, please review our return policy below:

1. Return Eligibility

    •    You have 14 days from the date of delivery to initiate a return.

    •    The sofa must be in its original condition unused, undamaged, and without any tears or signs of wear.

    •    We reserve the right to inspect returned items before processing a refund.

2. How to Arrange a Return

To request a return, please contact us directly so we can assist you with the process and arrange the necessary steps.

3. Collection Fee

    •    A collection fee applies for returning the sofa, which will be deducted from your refund. The fee varies depending on your location.

4. Refund Process

    •    Once the sofa is collected and inspected, we will process your refund within 3 business days.

    •    Refunds will be issued via the original payment method.

For any questions or to start your return process, please reach out to us.